Launching our new website for Forgotten Australians



On behalf of the Open Place team, I’m proud to formally launch our new website for service users, community members and stakeholders.

The aim of the site is to provide up-to-date information and resources that will enhance accessibility for our service users and stakeholders, and be one of the mechanisms that ensure our services remain responsive, relevant and open to your needs and ideas.

The new design was informed by a scoping and development project that identified the need for the website to:

  • be more accessible for users
  • have a contemporary and welcoming design
  • be mobile-responsive
  • contain updated information which is clear and relevant to service users and stakeholders.

This launch coincides with the 2-year anniversary of Relationships Australia Victoria’s (RAV’s) operation of Open Place and follows the launch of RAV’s new website in late 2021, which includes information about Open Place and a link to this website. Together, the 2 websites are designed to enable Open Place users to find out about and access the Open Place service more easily.

Our hope is that the new design and functionality will strengthen how we connect with Forgotten Australians and other stakeholders.

We encourage users to explore the new website and access our comprehensive resource library, and our news and events sections for Open Place service updates and upcoming activities.

If you have any questions or feedback about the new website, we invite you to contact us.

Michelle McDonald
Senior Manager Open Place

A screenshot of the resources library on the Open Place website showing a grid view of individual resources with titles, topic tags and a filter to change which resources are displayed
A screenshot of the news page on the Open Place website showing a grid view of individual article tiles with titles, pictures and a filter to change which articles are displayed
A screenshot of the contact page on the Open Place website showing links to crisis services, a map of the drop in centre location, opening hours, contact details and the top of an enquiry form
Contact us